Need help

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cindys5
Posts: 6
Joined: Thursday, October 27th, 2005, 1:51:24amUTC (2005-10-27T01:51:24+00:00UTC)
Location: Texas
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Need help

Post by cindys5 » Monday, May 22nd, 2006, 6:02:10pmUTC (2006-05-22T18:02:10+00:00UTC)

I'm not sure where to post this, but I was in my reseller panel trying to modify some website accounts and now I can't get into my account and my websites seem to be down. I don't know what I did if anything but could someone IM me or email me so I can get this fixed asap! I am in the middle of trying to make some sales and my sites being down is going to horribly hinder this. PLEASE! help.
Cindy Clouse
email addy & IM: [email protected]

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Root
Systems/Network Administrator
Posts: 417
Joined: Sunday, March 2nd, 2003, 5:34:39pmUTC (2003-03-02T17:34:39+00:00UTC)
Location: Houston, Texas, U.S.A.
Contact:

Re: Need help

Post by Root » Monday, May 22nd, 2006, 6:36:39pmUTC (2006-05-22T18:36:39+00:00UTC)

We are currently working on the problem. In the future please use our toll free phone number in the event the control panel or server stops responding.
The Root Underground | TRU - Houston, Texas, U.S.A.
DBA TRU Networks Hosting Services http://www.trunetworks.com
TRU Domains Registrar Services http://www.trudomains.com (Reseller/Bulk discounts available.)

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Root
Systems/Network Administrator
Posts: 417
Joined: Sunday, March 2nd, 2003, 5:34:39pmUTC (2003-03-02T17:34:39+00:00UTC)
Location: Houston, Texas, U.S.A.
Contact:

Re: Need help

Post by Root » Monday, May 22nd, 2006, 8:08:49pmUTC (2006-05-22T20:08:49+00:00UTC)

Hello,

The issue is resolved now. Investigation as to the cause of the problem is still underway; further details will be posted at the following link once they are available. viewtopic.php?t=390
The Root Underground | TRU - Houston, Texas, U.S.A.
DBA TRU Networks Hosting Services http://www.trunetworks.com
TRU Domains Registrar Services http://www.trudomains.com (Reseller/Bulk discounts available.)

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