Emails bouncing

Issues related to web site development and the hosting they're on.

Moderators: Staff, Network Admins

Post Reply
cindys5
Posts: 6
Joined: Thursday, October 27th, 2005, 1:51:24amUTC (2005-10-27T01:51:24+00:00UTC)
Location: Texas
Contact:

Emails bouncing

Post by cindys5 » Wednesday, November 16th, 2005, 12:49:01pmUTC (2005-11-16T12:49:01+00:00UTC)

I have some yahoo groups that I have set to receive using one of my website emails. I have tried everything I could think of in the control panel with the spam things and all the other settings to stop it from bouncing my emails. Not that many emails are actually getting thru before I find out at yahoo that my addy is bouncing. I have one of my other website addys set to receive a few groups and it hasn't bounced yet. What can I do to stop the emails from bouncing so that I get my email? It makes me wonder if those bounce, am I having customers trying to contact me and their mail is bouncing?
Cindy

User avatar
Root
Systems/Network Administrator
Posts: 417
Joined: Sunday, March 2nd, 2003, 5:34:39pmUTC (2003-03-02T17:34:39+00:00UTC)
Location: Houston, Texas, U.S.A.
Contact:

Re: Emails bouncing

Post by Root » Thursday, November 17th, 2005, 7:09:51amUTC (2005-11-17T07:09:51+00:00UTC)

cindys5 wrote:I have some yahoo groups that I have set to receive using one of my website emails. I have tried everything I could think of in the control panel with the spam things and all the other settings to stop it from bouncing my emails. Not that many emails are actually getting thru before I find out at yahoo that my addy is bouncing. I have one of my other website addys set to receive a few groups and it hasn't bounced yet. What can I do to stop the emails from bouncing so that I get my email? It makes me wonder if those bounce, am I having customers trying to contact me and their mail is bouncing?
Cindy
Is the specific email account you mentioned able to receive any mail at all?

Could you please forward the bounce message emails to me as attachments to "support <AT> trunetworks.com". It is important they are sent as attachments so I can see the full, original email headers.

To diagnose this further please send more details about what email account(s) are involved including the address of the sender.
The Root Underground | TRU - Houston, Texas, U.S.A.
DBA TRU Networks Hosting Services http://www.trunetworks.com
TRU Domains Registrar Services http://www.trudomains.com (Reseller/Bulk discounts available.)

cindys5
Posts: 6
Joined: Thursday, October 27th, 2005, 1:51:24amUTC (2005-10-27T01:51:24+00:00UTC)
Location: Texas
Contact:

Post by cindys5 » Saturday, November 19th, 2005, 3:16:46pmUTC (2005-11-19T15:16:46+00:00UTC)

I emailed you with details and haven't heard anything yet. Have you figured anything out? Did you get my email? Just checking.
Cindy

User avatar
Root
Systems/Network Administrator
Posts: 417
Joined: Sunday, March 2nd, 2003, 5:34:39pmUTC (2003-03-02T17:34:39+00:00UTC)
Location: Houston, Texas, U.S.A.
Contact:

Post by Root » Sunday, November 20th, 2005, 2:54:48amUTC (2005-11-20T02:54:48+00:00UTC)

cindys5 wrote:I emailed you with details and haven't heard anything yet. Have you figured anything out? Did you get my email? Just checking.
Cindy
Cindy, I apologize for the delay. I went through your email again and found what could very well be the cause of the problem. I have replied via email detailing it further.
The Root Underground | TRU - Houston, Texas, U.S.A.
DBA TRU Networks Hosting Services http://www.trunetworks.com
TRU Domains Registrar Services http://www.trudomains.com (Reseller/Bulk discounts available.)

Post Reply